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Contact us
Have a question or need support? Our team is ready to assist you.
Wholesale Inquiry
If you are vape distributors or resellers please contact:
vapemons@gmail.com
Promotion, Review
If you are reviewers, bloggers please contact:
info@vapemons.co
Warranty
Please contact the retailer where your device was purchased:
vapemons@gmail.com
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Get to Know the People Behind
At the heart of our service is a team of passionate professionals dedicated to making your experience seamless from start to finish. Whether you need assistance with an order, have a question about our products, or simply want to stay updated with the latest from our brand — our experts are here to help, every step of the way.
Hi there! I'm Lisa, and I lead our customer service team. My role is to ensure every customer receives prompt, friendly, and effective support. Whether it's tracking an order, handling a return, or answering product questions I'm here to make your experience smooth and stress-free. 🎯My motto: Clear communication builds trust. Great service keeps it.
Lisa
Customer Service Lead
“Hello! I’m Kevin, the person behind the scenes making sure your order gets picked, packed, and shipped on time. I work closely with our warehouse and logistics partners to ensure every package is accurate and delivered smoothly. Your satisfaction starts with a well-handled order — and that’s my mission every day.”🚚Detail matters. I make sure your order gets to you — fast and right.
Kevin
Order Fulfillment Specialist
Specialties:Social Media, Email Campaigns, Brand Storytelling“Hi! I’m Emma, and I help bring our brand to life through creative campaigns and meaningful content. Whether it’s a social media post, a newsletter, or a seasonal promotion — my goal is to connect with you in a way that feels personal, exciting, and true to who we are.”💡I believe marketing isn’t just about selling — it’s about building a relationship.
Emma
Marketing Specialist